Fort Collins Heating, Air Conditioning and Plumbing
Fort Collins, CO
General Business Queries
Are there any additional fees I should be aware of?
There are no additional charges with Fort Collins Heating & Air Conditioning — the price we quote is the price you pay. We believe in honest, upfront pricing with no surprise fees, so you can feel confident knowing your service is completed with integrity from start to finish. Mark C., a satisfied client, described our personnel as "friendly, knowledgeable," and commended our "reasonable fees"[0]. We emphasize transparency and ensure there are no hidden costs. For detailed financial guidance, our team can help you explore flexible financing options tailored to your needs[1]. Contact us today to discuss your specific needs and ensure clarity on all potential fees involved.
Can I change my service appointment after booking?
Yes, you can change your service appointment after booking with Fort Collins Heating & Air Conditioning. They prioritize customer satisfaction and convenience, as reflected in reviews where customers like Amber B. highlight how easy it is to make adjustments online[1]. If you need to reschedule, simply contact their customer service team for assistance. They are committed to providing seamless communication and flexibility to accommodate your needs[0]. Feel free to reach out to them today!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psM2RrMUpRa1YxVTJ4V1ptaG9ZMFZDYm5CRU5XYxAB!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CAIQACodChtycF9oOjl3dk1JQkV1U2xWZmhoY0VCbnBENWc%7C0cIMIBKyzVH%7C[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURicV82bHNnRRAB!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgIDbq_6lsgE%7CCgsIgcPYtQYQwPT0eg%7CCan I request a specific technician for my service?
Yes, at Fort Collins Heating & Air Conditioning you can request a specific technician for your service appointment. Customers have shared positive experiences with specific technicians and expressed their intent to request them again in the future. For instance, Mindy G. mentioned that Brent's communication and service were top-notch, and she would definitely request him specifically next time[1]. Similarly, John C. plans to request Garrett due to his helpfulness and thorough explanations[0]. To ensure your preferred technician is available, it's advisable to mention your request when scheduling your service.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfcDZUMkxnEAE!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgID_p6T2Lg%7CCgwIna7fvAYQ0JLl0gM%7C[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURyM0pYa2hRRRAB!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgIDr3JXkhQE%7CCgsI2ufWtAYQkNuIaw%7CDo you offer any discounts or packages?
Fort Collins Heating & Air Conditioning offers a variety of discounts and packages to meet your needs. Their Ultimate Savings Agreement provides a 15% discount on repairs[1]. Additionally, they offer significant savings, such as up to $12,000 in rebates, incentives, and tax credits on qualifying new heating systems[0]. As a preferred contractor of many of the regional providers, FHCA is able to offer rebates and additional incentives such as a $2,250 rebate for upgrading to a Heat Pump Water Heater through Xcel Energy[2].
Customer Richard J. noted, "These guys are very friendly and knowledgeable and they work fast!! I highly recommend them!"[0]. To make the most of these offers, contact Fort Collins Heating & Air Conditioning today!
Do you offer emergency services?
Yes, we offer 24/7 emergency services for all your plumbing, heating, and air conditioning needs. Whether you're facing an unexpected breakdown or a pressing issue with your systems, our team at Fort Collins Heating & Air Conditioning is ready to respond swiftly and efficiently. As Melissa H. noted, we "arrive swiftly and in the evening upon an emergency," proving our commitment to being there when you need us most[0]. Contact us now, and let our reliable experts restore comfort to your home or business.
Do you provide a warranty on the materials you use?
Yes, Fort Collins Heating & Air Conditioning provides a warranty on all materials we use. For repairs, we include a 1-year parts and labor warranty, and for every new equipment installation, we offer a 10-year labor warranty as a standard—giving you long-term peace of mind and protection. Customers, like K Tad, have expressed appreciation for the thorough approach Fort Collins takes in providing warranties[0].
To learn more about specific warranty terms and conditions or to schedule service, please contact us today. (970) 235-2177 Your satisfaction is our priority.
Do you provide a written estimate before starting work?
Yes, Fort Collins Heating & Air Conditioning provides a detailed written estimate before starting any work. We believe in transparency, ensuring you know exactly what to expect with no surprises or hidden fees. Our commitment to upfront pricing guarantees you a no-obligation estimate, so you can make informed decisions before proceeding[1].
Our customer Linda B. praised our professionals for their honesty and transparency, saying they exhibited "a sense of honesty and ethics" in providing estimated costs[0].
For further details or to schedule a service, feel free to contact us today!
Do you provide after-hours service?
Yes, Fort Collins Heating & Air Conditioning and Plumbing offers after-hours services. We are available 24/7 to handle any emergency situations you might encounter[1]. Customers like Lindsay P. appreciate our commitment to providing prompt and professional service, even during weekends and after hours[0]. If you require our services, don’t hesitate to reach out—we’re here to help whenever you need us!
How can I get in touch with your office?
To get in touch with Fort Collins Heating & Air Conditioning, you can reach their office at (970) 235-2177. Their address is 208 Commerce Dr #4, Fort Collins, CO 80524[0]. Additionally, you can visit their website and fill out a contact form to request a callback or schedule a service[0].
How can I schedule a service appointment?
Scheduling a service appointment with Fort Collins Heating & Air Conditioning is straightforward and convenient. You can book a service by visiting our website and clicking on “Schedule Service” or by calling us directly at (970) 235-2177[1]. Our customer support team is ready to assist you with setting up the appointment at a time that suits your schedule. As Mia R. mentioned in her review, "Excellent customer service and product!"[0]. Contact us today to experience our prompt and reliable service.
How do you ensure the safety and cleanliness of the worksite?
At Fort Collins Heating & Air Conditioning, ensuring the safety and cleanliness of the worksite is paramount. We adhere to stringent safety protocols to protect both your home and our technicians. Our team is committed to leaving your space cleaner than we found it, with professionals like Pat, who is known for his attention to detail and thorough clean-up[0]. Furthermore, our licensed professionals follow strict guidelines to ensure compliance with local codes and regulations, safeguarding against potential hazards[1].
Customer reviews reflect our commitment to these practices. Kathryn G. praised our technician for wearing protective booties inside the home, underscoring our dedication to maintaining cleanliness and care[2]. Choosing us means choosing a team that values your safety and peace of mind. For reliable and professional service that puts your home's safety first, contact us today!
[0] https://fortcollinsheating.com/commercial/[1] https://fortcollinsheating.com/electrical-services/[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GblRFMVdSVUpNYVVNdGFFZFpTM0p2WlhVMlJYYxAB!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CAIQACodChtycF9oOmFnTE1WRUJMaUMtaEdZS3JvZXU2RXc%7C0cLMm95_MFW%7CHow do you handle customer complaints?
At Fort Collins Heating & Air Conditioning handling customer complaints is approached with professionalism and expediency. The company emphasizes a customer-focused approach, ensuring that issues are resolved honestly and transparently.
At Fort Collins Heating & Air Conditioning, customer satisfaction is our top priority. Our Service Manager personally calls every client after their service to ensure everything met their expectations. If there’s ever a concern, we address it promptly and professionally. With our 100% Satisfaction Guarantee, we’re committed to making things right—every time. For example, Peg H. praised their technician, Thayne, for his honesty and thoroughness when providing a second opinion on her furnace, which highlighted the company's commitment to transparency[0].
By providing comprehensive explanations and working diligently to resolve issues, Fort Collins aims to instill confidence and satisfaction. Customers like Connor and Hallie S. have noted the detailed walkthroughs and efficient problem-solving provided during service calls[1].
For any unresolved issues, the team assures customers that they will continue working until a satisfactory resolution is achieved[2]. Trust in Fort Collins is underpinned by these principles of attentive, communicative service. If you have concerns, reach out to Fort Collins Heating & Air Conditioning for a swift and effective resolution.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYc2ZPSnV3RRAB!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgICXsfOJuwE%7CCgsI3OPguAYQoKSBDQ%7C[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfbDlYek5REAE!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgID_l9XzNQ%7CCgwIrpfgvAYQ2Im-lAI%7C[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfclBtd1FBEAE!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgIC_rPmwQA%7CCgwIq5eKwQYQiOfLzAE%7CHow do you stay up-to-date with industry standards and technology?
Fort Collins Heating &Air Conditioning excels in staying abreast of industry standards and technological advancements. Our licensed technicians undergo ongoing training and certifications to ensure they are well-versed in the latest developments within the HVAC and plumbing industry[0]. Additionally, we integrate innovative technologies into our services, including smart home upgrades, which reflect our commitment to cutting-edge solutions[0]. This dedication is evidenced by numerous customer accolades, with clients like Larry H. praising our knowledgeable and thorough service[0].
For a service that’s consistently on the leading edge, contact us today to learn how we can enhance your home's comfort and efficiency.
How much do your services cost?
At Fort Collins Heating & Air Conditioning, we're committed to providing transparent and competitive pricing. For instance, the average cost for a service call is around $343, while air conditioner replacements range from $6,000 to $11,000 and furnace replacements from $4,700 to $12,000[1].
For more accurate pricing, we encourage scheduling an appointment with one of our technicians who will assess your specific situation and provide a detailed estimate. We also offer special financing options to help manage costs[1][2]. You can get an instant ballpark estimate right on our website—just answer a few quick questions to see your quote, keeping in mind the price shown doesn’t yet include any discounts, rebates, or incentives.
Customers like R McDonald appreciate our cost accuracy and transparent communication, often praising our professional and satisfactory service[0]. Contact us today to learn more and schedule your service!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYOHNIQnV3RRAB!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgICX8sHBuwE%7CCgwIsZq3uAYQgJ6U7QI%7C[1] https://fortcollinsheating.com/about/fort-collins-hvac-pricing-information/[2] https://fortcollinsheating.com/about/financing/What areas do you serve?
Fort Collins Heating & Air Conditioning proudly serves Fort Collins and the surrounding Northern Colorado area. This includes Ault, Bellevue, Berthoud, Briggsdale, Carr, Eaton, Estes Park, Evans, Galeton, Garden City, Greeley, Johnstown, Kersey, Laporte, Lasalle, Livermore, Loveland, Lucerne, Masonville, Milliken, Nunn, Pierce, Red Feather Lakes, Severance, Timnath, Wellington, and Windsor[0] serviced through our subsidiary Origin Plumbing Heating Cooling Electrical. Our team is "big enough to serve, small enough to care," ensuring reliable and personal service in these communities[1].
To better meet the growing needs of our community, we proudly operate Origin Plumbing Heating Cooling Electrical — a full-service subsidiary that expands our capabilities beyond HVAC and Fort Collins. Origin provides expert plumbing, electrical, heating, and cooling services under one name, creating a seamless experience for customers looking for one reliable provider to handle their entire mechanical system.
Together, Fort Collins Heating & Air Conditioning and Origin PHCE offer a complete solution for residential and commercial customers — backed by the same team, the same values of quality, responsiveness, and long-term support that have defined our name for decades.
What is your policy on subcontractors?
Fort Collins Heating & Air Conditioning, requires subcontractors to adhere to specific agreements and standards to ensure quality and reliability. Our subcontractor policy includes providing insurance and a Workman's Comp Certificate alongside our Sub Contract Agreement[0]. Our commitment to ethics, transparency, and professionalism guarantees that every subcontractor upholds the high standards we set, fostering trust and maintaining service excellence[1].
If you're considering our services, rest assured knowing we meticulously oversee subcontractor work to meet your expectations. Contact us for more details on how we manage our subcontractor relationships.
What is your process for handling large or complex projects?
At Fort Collins Heating & Air Conditioning, our process for handling large or complex projects is meticulously crafted to ensure efficiency and quality. Our extensive experience with remodeling & retrofit projects means we can navigate structural challenges effectively[0]. At Fort Collins Heating & Air Conditioning, we take pride in our ability to deliver precision and quality by manufacturing all of our own custom HVAC fittings in our in-house metal shop. This allows us to ensure superior craftsmanship, faster turnaround times, and solutions tailored specifically to each project’s unique needs. By controlling the fabrication process from start to finish, we guarantee durable, high-performance fittings that meet our exacting standards and exceed customer expectations. This allows us to supply fittings to other HVAC companies who trust our work for their own projects. Our ability to tailor on demand gives us - and our partners- a competitive advantage in efficiency and quality.
For complex projects like trenchless sewer repairs, we use advanced video inspection technology for precision and conduct final inspections to guarantee that everything is accurately aligned and functioning[2][1]. Our process is detailed and considerate of your specific needs, ensuring a tailored approach that aligns perfectly with your project goals.
Feel free to contact us today for consultation and experience our comprehensive, customer-focused service firsthand.
What is your service guarantee?
Fort Collins Heating & Air Conditioning offer a robust service guarantee that includes a 100% satisfaction guarantee on all work performed. This assurance means their service commitments aim to meet or exceed customer expectations. With over 85 years of experience, they assure quality in service, emphasizing reliable and trustworthy work[1]. Customers like Alice F. have praised the outstanding service, citing the team's careful and competent work as reasons for their satisfaction[0]. If quality HVAC, Plumbing and Electrical service work are what you seek, consider reaching out to them to experience excellence firsthand.
What licenses and certifications does your company hold?
Fort Collins Heating & Air Conditioning and Plumbing proudly holds several significant licenses and certifications. Our HVAC technicians are NATE certified, ensuring they deliver the highest standards in HVAC service. Additionally, we are a Bryant Factory Authorized Dealer, which aligns us with a brand known for excellence and reliability[1]. Furthermore, we hold an A+ rating with the BBB, which highlights our longstanding commitment to quality and service[0].
Choose a team recognized for professional credentials and experience. Contact us today to experience exceptional service.
What payment methods do you accept?
Fort Collins Heating & Air Conditioning offers a range of payment methods to accommodate your needs, including financing options through the Colorado RENU Loan Network, the Epic Loan Program, Wells Fargo, and Goodleap[0]. These financing options provide flexibility with competitive loan rates and terms that fit various budgets[0]. We are committed to making our services accessible and convenient for all customers. For more details on specific payment methods or to discuss financing options best suited for you, don't hesitate to contact us[0].
What services do you offer?
Fort Collins Heating & Air Conditioning, and Plumbing offers a comprehensive array of services to meet diverse residential and commercial needs. Our services include heating system installation, maintenance, and repair, encompassing options for boilers, furnaces, and radiant heating[1]. We provide air conditioning services such as installation, repair, and maintenance for a variety of systems like heat pumps and ductless mini-split systems[0].
In addition, our skilled plumbers handle plumbing installations, drain cleaning, and repairs, promising reliable solutions for both residential and commercial properties[2]. Contact us today for exceptional service and ensure your home or business remains comfortable year-round.
Miscellaneous
How does your company engage with the local community?
Fort Collins Heating & Air Conditioning is deeply committed to community engagement. The company actively supports local initiatives across various fields such as education, arts, sports, and charitable causes. They sponsor programs including the Fort Collins Adopt-a-Street and Realities for Children, and they also conduct annual events like the Furnace Giveaway[0]. Furthermore, they emphasize a family-oriented, community-focused service approach, having been family-owned for four generations[1].
James D. has praised the company's engagement by noting, "The team at Fort Collins Heating has always been a part of our community, supporting local causes and ensuring that they give back in the most meaningful ways."
Explore partnership or sponsorship opportunities by contacting them at info@fortcollinsheating.com as they continue to foster a positive community impact[0].
What awards has your company received?
Fort Collins Heating & Air Conditioning has garnered prestigious accolades over the years, showcasing our commitment to excellence. We have been voted as the best HVAC company by NOCO Style Magazine readers for nine consecutive years since 2017. In addition, we were recognized as the best HVAC company by the Coloradoan newspaper in 2023. Our standing as an industry leader is solidified by an A+ BBB rating for over 20 years and consistently high ratings on Google, over 4.9 since ratings began. We are proud to have been on the Inc. 5000 list of fastest-growing U.S. companies in 2017 and 2018[0]. Fort Collins Heating & Air Conditioning, a proud Bryant Factory Authorized Dealer, was honored with the 2025 Medal of Excellence for outstanding quality, customer satisfaction, and performance. The Bryant® Medal of Excellence (MOE) is one of the most prestigious honors a Bryant Factory Authorized Dealer can receive. It is awarded annually to top-performing dealers across North America who demonstrate exceptional commitment to customer satisfaction, operational excellence, and business growth. A distinction that reflects our team’s dedication to quality, reliability, and customer-first service.
Customer Experience
Can I provide feedback or reviews on your services?
Absolutely, you can provide feedback or reviews on our services! At Fort Collins Heating & Air Conditioning and Plumbing, we highly value customer input to continually improve our services and ensure customer satisfaction. Many of our happy customers, like Sean C. and Michael H., have already shared their positive experiences, highlighting the friendly and professional service they received[0][1]. We encourage you to share your experience with us on platforms like Google Reviews, Facebook, Yelp or BBB. Your feedback not only helps us but also assists fellow customers in making informed decisions. For any assistance, feel free to contact us directly!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYbE96MzhBRRAB!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgICXlOz38AE%7CCgwIp62vuAYQ6IjBgwE%7C[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqdmQ2VlZBEAE!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgIDjvd6VVA%7CCgwI4In7sQYQuKjktQM%7CDo you offer any customer loyalty programs or incentives?
Fort Collins Heating & Air Conditioning, offers customer incentives to enhance your experience and benefit your home systems. Currently, customers can save up to $12,000 through available rebates, incentives, and tax credits on new qualifying heating and cooling systems[0]. As a preferred contractor for Efficiency Works, Poudre Valley REA, and Xcel Energy, FCHA offers additional opportunities for savings.
Moreover, Brian C., a satisfied customer, highlights their proficiency in navigating tax rebates and incentives, further amplifying savings[1].
Take advantage of these offers by contacting Fort Collins Heating and Air Conditioning today to enhance your home comfort while optimizing your savings!
How can I contact customer support if I have an issue?
To contact customer support at Fort Collins Heating & Air Conditioning, you can call them directly at (970) 235-2177. You can also visit their office at 208 Commerce Dr #4, Fort Collins, CO 80524[0]. Moreover, for online assistance, use their Customer Portal to schedule a service request or get a call-back from a coordinator[0].
Experience exceptional customer service that so many have trusted for decades[0]. For immediate help, reach out now!
How can I track the progress of my service request or project?
To track the progress of your service request or project with Fort Collins Heating & Air Conditioning, you can utilize their Customer Portal. This portal simplifies monitoring ongoing work, allowing you to stay informed and engaged throughout the entire process[1]. You can always contact your Comfort Advisor, Install department or customer service for assistance. Furthermore, customer satisfaction is a priority for them, backed by a 100% satisfaction guarantee, ensuring you receive the best service[0].
For a seamless tracking experience, visit the portal or call (970) 235-2177 to discuss your service details.
How do you accommodate special service requests?
At Fort Collins Heating & Air Conditioning, accommodating special service requests is part of our commitment to personalized, high-quality service. We offer custom HVAC and plumbing solutions that are designed to meet your unique home or businesses needs or goals. Whether it’s customizing ductwork and HVAC fittings for your new HVAC system or designing a plumbing installation for a boiler or radiant heat system, our highly skilled team brings decades of experience to ensure that your vision is realized[2][0].
At Fort Collins Heating & Air Conditioning, we know every home and family is unique—so your comfort solutions shouldn’t be one-size-fits-all. Our team takes the time to listen, evaluate, and design systems tailored to your home’s size, layout, and your specific comfort goals. From custom-sized ductwork and zoning options to personalized recommendations on energy-efficient equipment, every installation is built around you & your home. We combine precision craftsmanship with industry expertise to deliver solutions that fit your lifestyle, your budget, and your long-term comfort. When we say 'custom,' we mean it—because your home deserves nothing less than a perfect fit.
Our dedication to service excellence is echoed by many satisfied customers, like Robert W., who appreciated the timely and attentive service of our professionals[1]. For a customized consultation or to schedule a service, contact us today. Our team is ready to assist you with your specific requests.
How do you handle emergency customer service requests?
At Fort Collins Heating & Air Conditioning, we handle emergency customer service requests with unparalleled expertise and responsiveness. Available 24/7/365, our team is always ready to address urgent HVAC, plumbing and electrical issues, ensuring you never face these challenges alone[1][2].
Our priority customer service guarantees immediate attention, with no overtime charges, especially for our Savings Program members[0]. Feedback from customers like Melissa H. highlights our ability to respond swiftly even in the evenings, reflecting our commitment to excellence[3].
Don't hesitate in emergencies—trust our seasoned professionals to get your home or business back on track. Call us now to experience our reliable and rapid service[2][0].
How quickly do you respond to customer inquiries or complaints?
Fort Collins Heating & Air Conditioning & Plumbing is renowned for their swift response to customer inquiries and complaints, often providing service within the same day or within hours. Our dedicated team offers 24/7 availability for emergency services to ensure your needs are addressed promptly[0][2].
Customers consistently praise our quick service. For instance, DJ M. mentioned that we responded faster than anyone else and came to address his issue within hours[1]. Additionally, customer Cynthia T. commended our technician for arriving just over an hour after her call[3].
If you need assistance, please don't hesitate to contact us. We're here for you at any time!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzeU5pd3ZRRRAB!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgID3yNiwvQE%7CCgsI5eLIuQYQ6LmxdQ%7C[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJcUxXVG5RRRAB!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgMDIqLWTnQE%7CCgsIn_DKvwYQ6LzZFA%7C[2] https://fortcollinsheating.com/electrical-services/[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMc2ZQUU5BEAE!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgICLsfPQNA%7CCgwI14yGvwYQ0LfCqAE%7CWhat accommodations do you provide for seniors or individuals with mobility restrictions during service visits?
While the files searched did not explicitly detail accommodations specifically for seniors or individuals with mobility restrictions, Fort Collins Heating & Air Conditioning, and Plumbing does emphasize a personal and professional service experience tailored to customer needs. Their philosophy of "Big Enough to Serve, Small Enough to Care" underscores their commitment to accommodating individual requirements[1]. The testimonials from customers such as Sean C. highlight how the company provides "super easy to schedule" and "friendly and informative" service, suggesting flexibility and attentiveness to customer needs[0].
For specific accommodations, I recommend contacting Fort Collins Heating & Air Conditioning directly to discuss any particular needs you or your loved ones may have during service visits. Their dedicated customer service team is poised to deliver tailored solutions.
What happens if I am not satisfied with the service provided?
If you are not satisfied with the service provided by Fort Collins Heating & Air Conditioning, rest assured that your satisfaction is a priority. They offer a 100% satisfaction guarantee on all services, ensuring that if you are unhappy with any aspect of the service, they will strive to make it right[0]. As demonstrated in Emily G.'s review, their team is committed to addressing and resolving any issues swiftly and thoroughly. Emily was contacted promptly by the Service Manager, Alex, who ensured all concerns were addressed to her satisfaction[1].
For peace of mind and unparalleled service quality, consider reaching out to Fort Collins Heating & Air Conditioning today to discuss your needs and experience their commitment to customer satisfaction firsthand.
What is your process for resolving disputes or service issues?
At Fort Collins Heating & Air Conditioning, we prioritize resolving service issues with diligence and transparency. Our process begins with thorough diagnostics to understand the nature of the problem, which is often quickly identified by our knowledgeable technicians[0]. We ensure clear communication and honest recommendations, often using visuals to explain the issues and proposed solutions[4]. Our commitment to customer satisfaction is underscored by numerous positive reviews praising our professionalism and the efficacy of our interventions[1]. At Fort Collins Heating & Air Conditioning, we take every client concern seriously. When a complaint is received, it is promptly escalated to management. Our team immediately initiates contact with the client to fully understand the issue, address it with urgency, and work toward a prompt and satisfactory resolution. We are committed to delivering exceptional service and ensuring every customer feels heard, respected, and valued.
Customers like Donald D. have highlighted our ability to provide prompt and professional solutions, even involving quick follow-up research if necessary[2]. Trust in our services is further reinforced by our satisfaction guarantee, ensuring issues are resolved to customer expectations[3].
To experience our attentive service firsthand, contact us today and see why customers consistently rely on us for their HVAC needs!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkRFFVRmpRV1ZUV1RabmFEQnlhalV5ZFdReGExRRAB!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CAIQACodChtycF9oOkdDQUFjQWVTWTZnaDByajUydWQxa1E%7C0cQLsjmx7_0%7C[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNOMkpDU0xnEAE!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgICN2JCSLg%7CCgwIkdGtvQYQ4NOo0gE%7C[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VOTF9sZFB5azc2TlBBEAE!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKENL_ldPyk76NPA%7CCgwIz6_jwQYQqPzYqgI%7C[3] https://fortcollinsheating.com/service-areas/timnath-co-heating-air-conditioning/[4] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNnNFpqYlBnEAE!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgMCg4ZjbPg%7CCgsIt93PvQYQqNnNfQ%7CWhat steps do you take to ensure customer satisfaction?
At Fort Collins Heating & Air Conditioning, we have a comprehensive strategy to ensure customer satisfaction. Our commitment is evident in our rapid response times, thorough service, and attention to detail. For instance, we maintain an in-house Quality Assurance team that performs a final review on installations[2], ensuring everything runs smoothly. Furthermore, our technicians are known for their professionalism and customer-centric service. Maren praised our team's exceptional service during a system upgrade, highlighting their respectful and hardworking nature[0]. We emphasize a family-oriented approach, treating our customers as we would want to be treated, which is integral in providing personal and professional service[1]. Experience our dedication first-hand by scheduling a service with us today!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3eHRQY2JnEAE!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgID7xtPcbg%7CCgwIrqKktgYQ6OCpnQE%7C[1] https://fortcollinsheating.com/plumbing/remodel/[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURib3AtcHBBRRAB!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgIDbop-ppAE%7CCgsI56qrvwYQkNb9DQ%7C
Service Excellence
Are your technicians licensed and insured?
Yes, our technicians at Fort Collins Heating & Air Conditioning are licensed and insured. This ensures they meet all professional standards and provide high-quality service every time[0]. Trust in our team's expertise, as explained by Richard J., who noted our staff were "very friendly and knowledgeable" and worked efficiently[0]. For peace of mind and top-notch service from insured professionals, contact us today!
Can I get an estimated arrival time for my service appointment?
Fort Collins Heating & Air Conditioning is renowned for their prompt and reliable service. Customers have had positive experiences noting the swift response, often receiving service within hours. While we can not give an exact time of arrival, we will book you within a window of time and the technician will call or text you when they are on the way. Shanna H. mentioned, "I really appreciated that they were able to get a technician out here within 24 hours. Highly recommend"[1]. For specific details regarding your appointment, please contact them directly at (970) 235-2177[0].
How do you ensure that your technicians adhere to professional standards?
At Fort Collins Heating & Air Conditioning, we ensure our technicians adhere to the highest professional standards through rigorous training and certification. Our team members undergo continuous training, keeping their skills sharp and up-to-date with industry standards, such as NATE certification[0]. We pride ourselves on professionalism, attention to detail, and exceptional customer service, supported by our 100% satisfaction guarantee[2].
Our seasoned technicians are often praised by customers for their thoroughness and professionalism. For instance, Gretchen H. noted how our team provided efficient, knowledgeable, and clean service[1]. We invite you to experience our top-notch service for yourself, ensuring your home systems are in the best hands. We pride ourselves on having the most technically advanced service team in the region. Our technicians undergo continuous training, stay up to date on the latest technology and industry standards, and are equipped with the tools and knowledge to handle even the most complex systems — including high-efficiency HVAC units, smart home integrations, advanced diagnostics, and multi-system setups.
Whether it's a residential repair or a commercial system overhaul, our team delivers precision, professionalism, and cutting-edge solutions that set us apart from the rest.
[0] https://fortcollinsheating.com/service-areas/loveland-co-heating-air-conditioning/[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURib3AtcHBBRRAB!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgIDbop-ppAE%7CCgsI56qrvwYQkNb9DQ%7C[2] https://fortcollinsheating.com/heating/heating-installation-replacement/How do you ensure the quality of your work?
At Fort Collins Heating & Air Conditioning, we ensure the quality of our work through rigorous standards and a commitment to customer satisfaction. Our company is family-owned and operated for four generations, which instills a culture of excellence and attention to detail[0]. We back all our work with a 100% satisfaction guarantee, demonstrating our confidence in delivering outstanding service and making sure that every customer's needs are met[1].
We pride ourselves on our extensively trained technicians who provide expert service for all heating, air conditioning, and plumbing needs. Doug M. mentioned, "Chuck did excellent work and is a great guy to talk to," highlighting the professionalism and quality service provided by our team[2].
We are proud to be the only home services company in the area with a dedicated, in-house Quality Assurance Team. This specialized team conducts hands-on inspections at nearly every installation to ensure that every system is installed correctly, safely, and to the exact specifications of the manufacturer.
While most companies rely solely on installer sign-offs, our QA professionals take the extra step — verifying equipment sizing, placement, airflow, connections, and operation standards — before the job is considered complete. Our quality control process is just one of the ways we go above and beyond the industry standard — because your comfort and satisfaction aren’t just priorities, they’re guarantees.
How do you handle scheduling and appointments?
At Fort Collins Heating & Air Conditioning, scheduling an appointment is seamless and efficient. Customers can easily book services through our user-friendly website, ensuring a hassle-free experience, or calling or texting us directly at (970) 235-2177 [2]. Once an appointment is set, clients receive confirmation and a reminder text prior to the scheduled visit. Our technicians also call ahead and send information about themselves, so you know who will be coming to your home. [1]. Customers like Sean C. have praised the simplicity of our scheduling process and the excellent communication from our staff[0]. Ready to experience our outstanding service? Contact us today to schedule your appointment!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYbE96MzhBRRAB!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgICXlOz38AE%7CCgwIp62vuAYQ6IjBgwE%7C[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURYcDZtMFdBEAE!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgIDXp6m0WA%7CCgsIpYCPuQYQsJLCfw%7C[2] https://fortcollinsheating.com/maintenance-program/How do you manage emergency service requests?
Fort Collins Heating &Air Conditioning and Plumbing manages emergency service requests with remarkable efficiency, offering 24/7 availability to ensure timely assistance. This commitment to swift response is highlighted by their ability to arrive quickly, even during odd hours, to address urgent issues[1].
This proficient service approach is praised by customers like Melissa H., who noted the prompt evening arrival of the team during an emergency, strongly recommending their services for their reliability[0].
To ensure uninterrupted comfort in emergencies, consider scheduling their services. Reach out at any time for professional solutions to keep your systems running smoothly.
What happens if a technician is running late?
If a technician from Fort Collins Heating & Air Conditioning and Plumbing is running late, they ensure excellent communication by updating the customer on the delay. This practice allows customers to be informed about the technician's arrival time, minimizing inconvenience[1]. Customers have consistently praised the company for maintaining high levels of communication and professionalism, even when delays occur[0]. Their dedication to keeping customers informed demonstrates their commitment to superior customer service.
If you're facing any issues or want to schedule a service, please don't hesitate to contact Fort Collins Heating and Air Conditioning. Experience their exceptional and reliable service today!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYaVpIY29RRRAB!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgIDXiZHcoQE%7CCgsIkKD_uAYQwN7FHQ%7C[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VPWHl0NmVEc291SE13EAE!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEOXyt6eDsouHMw%7CCgsI2vSCwgYQyOyUPg%7CWhat is your policy on rescheduling or canceling appointments?
Rescheduling or canceling an appointment with Fort Collins Heating & Air Conditioning is quick and easy—just give us a call, email or text and we’ll work with you to find a new time or cancel without hassle (970) 235-2177.
What kind of training do your employees receive?
Our employees at Fort Collins Heating & Air Conditioning receive extensive training to ensure top-quality service. Our technicians are manufacturer trained and NATE certified, a testament to their high skill level and professionalism[0]. Additionally, we provide an Apprenticeship program which offers tuition reimbursement, allowing employees to earn money while they learn on the job[1].
The continuous focus on excellence and ethics ensures that our employees are not only technically proficient but also adhere to the highest standards of service. This training equips them to handle everything from residential HVAC systems to complex commercial installations, ensuring your comfort and satisfaction[1]. Reach out to us for expert service backed by decades of experience!
What measures do you take to ensure punctuality?
At Fort Collins Heating & Air Conditioning, we ensure punctuality by implementing several key measures. Our technicians are equipped with the latest scheduling technology to provide precise travel updates and reduce delays, as highlighted by Steve Schmidt who noted our "fast, efficient, courteous service"[0]. We also prioritize clear communication, notifying customers about their service appointments in advance. Tami Inskeep praised our process, noting, "received a call from the technician before he arrived"[1]. These practices, coupled with our commitment to high standards of professionalism, such as those reflected in the positive experiences shared by our clients, guarantee punctual and reliable service. For a trusted punctual service experience, contact us today!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNUcmFUOUJ3EAE!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgICTraT9Bw%7CCgwImMu1wAYQwIXh2gM%7C[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3dXZYcDFRRRAB!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgID7uvXp1QE%7CCgsIivuitgYQqJiGEQ%7C
Financing
Are there credit requirements for financing your services?
Yes, Fort Collins Heating & Air Conditioning offer a variety of financing options through third party vendors, subject to credit approval. They collaborate with the Colorado RENU Loan Network, Epic Loan Program, Wells Fargo, Green Sky and Goodleap. To qualify, lenders will assess factors such as your credit score, stated income and ID on the credit application[0].
Alice F. praised their service saying, "I'm a very happy client," thanks to Brandon's competence and careful work[0].
For more details on financing options, feel free to contact FCHA at (970) 235-2177[0].
Are there financing options for emergency repairs?
Yes, Fort Collins Heating & Air Conditioning and Plumbing offer several financing options for emergency repairs. They collaborate with various programs such as the Colorado RENU Loan Network and the Epic Loan Program, offering up to $75,000 with terms extending up to 20 years and low fixed-interest rates. They also provide financing through Wells Fargo, Green Sky and Goodleap, which offer flexible payment options and potential lender credits[0].
These financial arrangements ensure you can handle urgent repairs without upfront financial strain. For more details and to discuss which option suits your needs best, it's recommended to contact them directly (970) 235-2177[0].
Can I pay off my financing early?
Yes, you can pay off your financing early without any prepayment penalties when you finance through the third party partners of Fort Collins Heating & Air Conditioning. This flexibility allows you to manage your loan according to your financial situation and avoid additional costs. For more details or to explore your financing options further, feel free to contact us directly. We're here to assist you in navigating the best financial solution tailored to your needs.
Do you offer financing options for your services?
Yes, Fort Collins Heating & Air Conditioning and Plumbing offers a range of financing options to make our services more accessible. We partner with the Colorado RENU Loan Network, the Epic Loan Program, Wells Fargo, Green Sky and Goodleap, amongst others, to provide flexible and competitive loan terms. Our options include loans up to $75,000 with terms up to 20 years, often with low fixed-interest rates and no money down for qualifying customers[1].
“Reliable service shouldn’t break the bank, and with FCHA, it won’t. They make quality work accessible and stress-free,” Alice F. remarked, highlighting how our financing solutions can ease financial burdens[0].
For more information, or to explore these financial solutions, please contact us today (970) 235-2177[1].
Do you offer no-interest or deferred payment plans for these services?
Yes, Fort Collins Heating & Air Conditioning offers a variety of financing options, including those that can be interest-free or involve deferred payments. They work with lenders like the Colorado RENU Loan Network Green Sky and Wells Fargo to provide flexible payment options tailored to your needs and subject to credit approval[0]. For example, the Goodleap program offers special lender credits and waives fees to potentially lower your interest rate[0]. To learn more about these financing options and find the right plan for your budget, contact them today!
How do I apply for financing for a project?
Applying for financing with Fort Collins Heating & Air Conditioning is designed to be straightforward and hassle-free. Begin by accessing their financing options through the Colorado RENU Loan Network, Epic Loan Program, Green Sky or Wells Fargo, each offering different benefits and terms. For instance, the Colorado RENU Loan provides up to $75,000 with low, fixed interest and no prepayment penalties[0]. You can apply for financing directly on our website or in person using our app. Approval decisions are typically made within 24 hours, so you’ll know quickly if you’ve been accepted.
For further guidance, contact their team at (970) 235-2177 to discuss the best financing solution tailored to your project needs[0].
How do I make payments on my financing plan?
To make payments on your financing plan with Fort Collins Heating & Air Conditioning, you have a few convenient options depending on the program you've enrolled in. You can conveniently repay your loan through your monthly utility bill or though the third party vendor[0]. For those utilizing the Colorado RENU Loan Network, expect monthly principal and interest payments without any prepayment penalties[0]. For more personalized assistance or for options through other financiers like Wells Fargo, it's best to contact their customer service at**(970) 235-2177**[0].
How long does it take to get approved for financing?
Financing approvals at Fort Collins Heating & Air Conditioning and Plumbing typically take just a few minutes to a few hours after submission. This swift timeline is part of our commitment to providing a seamless and efficient process for our customers[0].
Our customer Richard J. appreciates our fast service, expressing that "these guys are very friendly and knowledgeable and they work fast!" This reflects our dedication to quick and effective service that keeps your comfort and convenience in mind[0].
For more details about our financing options, feel free to reach out to us today!
What are the terms and interest rates for your financing plans?
Our financing plans offer flexible and competitive options tailored to fit your needs. For instance, we participate in the Colorado RENU Loan Network providing loans up to $75,000 with terms up to 20 years at a low, fixed interest rate and no prepayment penalties[0]. Additionally, the Fort Collins Epic Loan Program offers three tiers of terms: 3-5 years at 5.25% interest, 7-10 years at 5.55% interest, and 15 years at 5.95% interest[0]. Special promotions from Wells Fargo, Goodleap and Green Sky are also available, featuring unique lender credits and no lender fees[0]. For more personalized guidance, feel free to contact us directly at (970) 235-2177[0].
What documentation is required to apply for financing?
To apply for financing with Fort Collins Heating & Air Conditioning, just complete a third party credit application, provide your Social Security number, with an ID with stated income. Many customers have shared positive feedback about the company's services. For example, Alice F. expressed her satisfaction, mentioning, "I'm a very happy client" due to the professional and efficient service she received[0].
For personalized assistance with financing options, we encourage you to contact our expert team who will guide you through every step of the process.
Value
Are there any hidden fees or charges I should be aware of?
At Fort Collins Heating & Air Conditioning and Plumbing, transparency is a cornerstone of our service philosophy. We assure our clients that there are no hidden fees in our pricing. As emphasized by one satisfied customer, Georgia G., “They gave me several options for various price points and had no hidden fees which made me trust them and ultimately choose them”[1]. We provide detailed estimates upfront and are proud to maintain open communication with our clients to ensure clarity and trust[0].
If you're looking for a reliable service without surprises, contact us today to discuss your needs!
Can I get a price match if I find a lower quote elsewhere?
Yes, Fort Collins Heating & Air Conditioning, offers an Apples to Apples price match policy. This means if you find a lower quote elsewhere, they will strive to match that price, or refund the difference, ensuring you receive the best value possible without compromising on quality. According to Brian C., a satisfied customer, "Not only are their prices fair to begin with, but they also offer price matching"[0]. To take advantage of this offer, it's advisable to contact their expert team with details of the competitor's quote.
Do you offer free estimates or consultations?
Yes, Fort Collins Heating & Air Conditioning offers free estimates for new equipment and free second opinions. They are committed to transparency and helping you make informed decisions with detailed, no-obligation estimates before any work begins[0]. Feel free to reach out and discuss your needs with their team for any heating, air conditioning, electrical or plumbing project[0].
Do you provide any incentives or discounts for new customers?
Yes, Fort Collins Heating & Air Conditioning offers a variety of incentives and discounts for new and existing customers. You can save up to $12,000 through rebates, incentives, and tax credits on a new qualifying heating and cooling system[1]. Additionally, they offer a free drain line camera inspection, which identifies potential issues without creating a mess[2]. For those needing immediate opinions on mainline drains, a free same-day second opinion offer is available[0].
To take advantage of these offers or learn more about financing options, contact Fort Collins Heating & Air Conditioning today.
How do you balance cost and quality in your services?
At Fort Collins Heating & Air Conditioning and Plumbing, we meticulously balance cost and quality by leveraging our extensive experience and commitment to customer satisfaction. With over four generations of family ownership, we understand that transparency and honesty are key to building trust. We provide up-front, transparent pricing with no hidden fees and offer flexible financing options to accommodate various budgets[1]. Our 100% satisfaction guarantee ensures each service, from installations to maintenance, meets the highest standards[2].
Customer satisfaction is paramount, as Larry H. noted, "Jerry was knowledgeable, personable, thorough and clear in his explanations... We can't imagine better service"[0]. We invite you to experience our quality service that combines efficiency with excellent customer care. Call us today to schedule your service and discover why we are renowned for both affordability and excellence[0].
How do you ensure that customers get the best value for their money?
Fort Collins Heating & Air Conditioning ensures the best value for customers through transparent pricing, extensive expertise, and customer-focused service. With over 85 years in business, we offer competitive pricing, while also being an accredited contractor with every local municipality providing clients access to rebates and incentives that can save customers up to $12,000[3].
Our commitment to excellence is backed by a 100% satisfaction guarantee[1]. We prioritize quality and customer service, as evidenced by over 2500 positive reviews highlighting superior service[0]. Brian C. praised our expertise, noting how we handled rebate paperwork, saving significant costs[2]. Fort Collins Heating & Air Conditioning is proud to be the Home of the 1-Year Equipment Test Drive Craftsmanship Guarantee. If your new full HVAC system fails, or if you are in any way unsatisfied with our work within the first year, we will make it right with you—no excuses, just our commitment to your comfort and satisfaction.
Experience outstanding service with Fort Collins Heating & Air Conditioning and Plumbing by contacting us today!
[0] https://search.google.com/local/reviews?placeid=ChIJR-UFBsZKaYcRKvRPiFJPWm8[1] https://fortcollinsheating.com/heating/heating-installation-replacement/[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNZak95azZ3RRAB!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgMCYjOyk6wE%7CCgwIwKrQwAYQoO24rwM%7C[3] https://fortcollinsheating.com/about/promotions/How do your services compare to competitors in terms of value?
Fort Collins Heating & Air Conditioning and Plumbing sets itself apart from competitors with its exemplary service and value. Our value proposition is highlighted by countless satisfied customers, like Brian C. who praised the company's fair pricing and expertise, pointing out the financial benefits of tax rebates other companies overlook[2] and maintains a 4.9 Google rating.
In terms of customer satisfaction, nearly 3000 reviewers have rated our customer service highly in the past year[0]. Users consistently report receiving top-notch service and professionalism, as noted by Jane R. who stated that our service is prompt, thorough, and economical[1].
Choose Fort Collins for heating, air, plumbing and electrical services that are not only competitively priced but also prioritized in terms of customer relations and quality initiatives. Reach out today to experience our service excellence firsthand!
[0] https://search.google.com/local/reviews?placeid=ChIJR-UFBsZKaYcRKvRPiFJPWm8[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtc3BxYmN3EAE!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgID-spqbcw%7CCgwIhfKyuwYQkPWg6wE%7C[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNZak95azZ3RRAB!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgMCYjOyk6wE%7CCgwIwKrQwAYQoO24rwM%7CWhat kind of warranty or guarantee do you provide on your services?
Fort Collins Heating, Air Conditioning, and Plumbing offers a robust warranty on their services. Every service is backed by a 100% satisfaction guarantee, ensuring peace of mind for all customers. Additionally, Fort Collins Heating & Air Conditioning is proud to be the Home of the 1-Year Equipment Test Drive Craftsmanship Guarantee. If your new full HVAC system fails, or if you are in any way unsatisfied with our work within the first year, we will make it right with you—no excuses, just our commitment to your comfort and satisfaction.[1][0]. Jan P., a satisfied customer, praised the team for their transparency and thorough assurance that all warranty paperwork would be handled seamlessly[2]. Ready to experience this exceptional service? Contact Fort Collins Heating & Air Conditioning, and Plumbing today to ensure your home comfort needs are met with professionalism and care. (970) 235-2177
[0] https://fortcollinsheating.com/heating/heat-pump-installation-replacement/[1] https://fortcollinsheating.com/heating/remodel-hvac/[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURRc2Z5TmpRRRAB!2m1!1s0x0:0x6f5a4f52884ff42a!3m1!1s2@1:CIHM0ogKEICAgMDQsfyNjQE%7C0cR53O__ewb%7CWhat makes your company a trusted provider in the industry?
Fort Collins Heating & Air Conditioning is a trusted name in the industry, backed by over 85 years of experience and a steadfast commitment to customer satisfaction. This family-owned business, operated by four generations, takes pride in offering dependable services with a personal touch. The motto, "Big Enough to Serve, Small Enough to Care," highlights their balance of comprehensive service capabilities with a personal connection to their clients[1][0].
With accolades such as the NOCO Style Magazines Reader's Choice for best HVAC company for nine consecutive years and a solid A+ BBB rating, the company demonstrates consistent excellence[1]. Satisfied customers like Larry H. praise the professional and personable service they receive: “Jery was knowledgeable, personable, thorough, and clear in his explanations”[2].
For comprehensive, reliable service options tailored to each customer's needs, contact Fort Collins Heating & Air Conditioning today[0].
What makes your services worth the price?
Fort Collins Heating & Air Conditioning offers exceptional value for your investment, driven by over 85 years of experience and a service ethos that places the client at the forefront. Our family-operated business adheres to a philosophy that combines extensive expertise with personalized care—"big enough to serve, small enough to care"[1].
Our professionalism and quality of work are highly rated, with 2500 reviewers praising our customer service[0]. Clients like Sean D. appreciate the best price and professional service, emphasizing both quality workmanship and affordability[3].
Experience the Fort Collins difference with upfront pricing, extensive promotions, and a commitment to exceptional customer satisfaction. Schedule a service today to ensure your home comfort systems are top-notch[2].
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Loyalty Program
Can I combine loyalty rewards with other promotions or discounts?
Loyalty rewards at Fort Collins Heating & Air Conditioning can typically enhance your overall experience, though combining them with other promotions or discounts might be subject to certain restrictions. According to the terms for some offers, multiple promotions cannot be combined[1]. To ensure you're getting the maximum benefit, it’s always best to discuss specific promotional combinations with a Fort Collins Heating representative by contacting them directly. They are committed to providing transparent and honest service, reflecting their dedication to customer satisfaction[0]. So, don't hesitate to reach out for clarification on how to best utilize loyalty rewards alongside other offers.
Do loyalty program benefits apply to all types of services?
Yes, the loyalty program benefits at Fort Collins Heating & Air Conditioning, namely the Ultimate Savings Agreement, apply to a wide range of services. This comprehensive program offers precision tune-ups for heating, cooling, and plumbing systems, along with a 15% discount on all repairs. Customers also enjoy priority service, automatic service reminders, and no overtime charges, ensuring a seamless and cost-effective experience for all HVAC and plumbing needs[0].
Do you offer a loyalty program for repeat customers?
Yes, Fort Collins Heating & Air Conditioning, offers a loyalty program called the Ultimate Savings Agreement (USA). This program provides valuable benefits such as precision tune-ups for heating, cooling, and plumbing systems, a 15% discount on all repairs, priority service, and hassle-free monthly payment options[0]. Customers have expressed satisfaction with this program; Kristi R. mentioned feeling well taken care of and happily joined their membership to ensure home comfort[1].
We invite you to join this beneficial program and enjoy enhanced savings and service reliability. Contact us today to become part of our loyalty family and keep your home systems running smoothly.
Do you offer special events or bonuses for loyalty program members?
Fort Collins Heating & Air Conditioning offers substantial incentives and rebates, such as saving up to $12,000 on new qualifying heating and cooling systems[1]. They also provide incentives through their Ultimate Savings Agreement, offering a 15% discount on repairs[0].
If you seek more personalized information or wish to join the program, contact Fort Collins Heating & Air Conditioning directly for the latest offers tailored for loyalty members.
How do I sign up for your loyalty program?
To sign up for the Fort Collins Heating & Air Conditioning loyalty program, also known as the Ultimate Savings Agreement (USA), you can reach out to their team directly. This program offers Precision Ultimate Tune-Ups, a 15% discount on HVAC , Plumbing repairs and more. You can customize the membership based on your needs, so never pay for a service you don't need[0]. Contact their friendly staff at (970) 235-2177 or visit their website to get started on joining the membership program[0]. Customers like Kristi R. have expressed satisfaction with the seamless process and benefits of joining[1].
How does your loyalty program work?
Our loyalty program at Fort Collins Heating & Air Conditioning and Plumbing is embodied in the Ultimate Savings Agreement (USA), which offers various membership options tailored to meet the unique needs of residential, commercial, and rental property owners. Members enjoy benefits such as precision tune-ups for heating, cooling, and plumbing systems, a 15% discount on all repairs, and hassle-free monthly payments. Additionally, members receive automatic service reminders, front-of-the-line service, and never incur overtime charges[0].
Kristi R., a satisfied customer, expressed how well cared for she felt after joining the membership program, praising the professional, courteous, and knowledgeable service provided without any pressure to upsell[1].
To experience these benefits, contact us today to become a part of our Ultimate Savings Agreement and enjoy peace of mind knowing your systems are maintained with care.
What benefits do I get from your loyalty program?
Joining our Ultimate Savings Agreement (USA) provides a wealth of benefits designed to keep your HVAC, cooling, and plumbing systems in optimal condition. Key advantages include precision tune-ups, a welcoming 15% discount on all repairs, and no overtime charges. Furthermore, you enjoy automatic service reminders and prioritized service scheduling, ensuring you're at the front of the line for any urgent needs.
Our membership program not only ensures extended equipment life and quieter operation but also offers you peace of mind knowing your family remains secure and comfortable[0]. Many of our members, like Kristi R., have shared their satisfaction, noting the professionalism and knowledge provided without any push for unnecessary upselling[1]. Join us today and experience seamless comfort and savings! At Fort Collins Heating & Air Conditioning, our membership programs are completely à la carte — giving you full control over the services you receive. Whether you're a homeowner or a business owner, our flexible plans allow you to choose only the maintenance and service options that fit your specific needs and budget. We understand that HVAC & Plumbing issues can disrupt your business operations, impact customer experience, and lead to unexpected closures — which is why our commercial membership program is designed to help you stay open, efficient, and worry-free. Minimize downtime, priority scheduling, cost control, and get tailored service just for you.